
Operations Administrator Cathleen Knecht
CUSTOMER FOCUSED PROACTIVE LEADER with a strong ability to train, supervise, and develop a team of top individuals... | New York City Metropolitan Area, New York City Metropolitan Area, United States
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Operations Administrator Cathleen Knecht’s Emails ok****@ce****.com
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Operations Administrator Cathleen Knecht’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States
Operations Administrator Cathleen Knecht’s Expertise CUSTOMER FOCUSED PROACTIVE LEADER with a strong ability to train, supervise, and develop a team of top individuals to deliver quality results; Conscientious and diligent manager, determined to meet and exceed all client needs; Adept at troubleshooting to resolve complex issues, complete projects, and successfully achieve goals; Proven administrative analyst and program coordinator, with strong analytical, communication, interpersonal, and organizational skills; Deliver high quality results in a fast paced environment; Outstanding ability to balance high priority tasks while expertly supporting administrative procedures and policies VENDOR MANAGEMENT // FINANCIAL TRACKING // OPERATIONAL PERFORMANCE IMPROVEMENT INVOICE MANAGEMENT // ORGANIZATIONAL AWARENESS // TIME MANAGEMENT // SHAREPOINT ADMINISTRATION // COMPLIANCE // TRAINING // CROSS FUNCTIONAL PROJECTS // ACCOUNTS PAYABLE ✔️PROCUREMENT: Utilize Basware and Oracle iprocurement to resolve a high volume of invoice processing issues and accounting re-classes, resulting in a significant improvement in customer service rating from low 90’s to 98% and above ✔️PROJECT BILLING: Developed a system for charging back expenses to projects by utilizing a complex Excel document, ultimately saving cost centers a substantial amount of money ✔️SALES/MARKETING: Led monthly efforts to exceed budgeted revenue by 10% or higher; Spearheaded many community based activities and marketed to hospitals and physician offices, increasing visibility in the community and helping to maintain an average census of 98-100 % ✔️TRAINING: Directed worldwide instruction of ~50 individuals monthly in person and virtually on use of the training module Basware, decreasing the number of customer service inquires ~ 5-10 % ✔️FINANCE/BENEFITS: Prepare monthly finance reports using Excel for a large group of physicians to review operating results at meetings attended by physicians from each practice
Operations Administrator Cathleen Knecht’s Current Industry Celgene
Operations
Administrator Cathleen Knecht’s Prior Industry
Glenside Nursing And Rehabilitation Center
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Paramount Medical
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Celgene
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Work Experience

Celgene
SENIOR SPECIALIST-PROCURE TO PAY
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Celgene
ADMINISTRATIVE SPECIALIST
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Paramount Medical
FINANCE BENEFITS MANAGER
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Glenside Nursing And Rehabilitation Center
ADMISSIONS AND MARKETING DIRECTOR
Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Glenside Nursing And Rehabilitation Center
BUSINESS OFFICE MANAGER
Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)